Frequently Asked Questions

Quick answers to help you feel right at home with your new team.


About Remotely Philippines

Group of people in business attire posing in an office setting with art on the wall.

  • What services does Remotely Philippines provide?

    Remotely Philippines primarily provides accounting and finance outsourcing services, including bookkeeping, audit and assurance support, financial reporting, payroll, and fractional CFO services. Our core focus is helping businesses and accounting firms strengthen their finance function while maintaining control, accuracy, and compliance.


    In addition, we offer select operations and back-office support services—such as HR administration, IT services, virtual assistance, data management, customer service, and legal and business advisory—to support day-to-day operations where needed.


  • Which industries do you specialize in?

    We specialize in supporting accounting and professional services firms, as well as businesses in technology, healthcare and life sciences, consumer goods, real estate, construction, energy, and other specialized industries. Our outsourcing model allows us to adapt quickly to industry-specific reporting, regulatory, and operational requirements while delivering consistent, high-quality finance support.

  • Who are your typical clients?

    We work with accounting and audit firms, CFOs, founders, and growth-stage businesses that need dependable accounting support, accurate financial reporting, and scalable finance operations. Our clients value expert execution, transparency, and flexibility - especially during peak seasons or periods of growth – without the overhead of permanent in-house hiring.

  • What makes Remotely Philippines different from traditional outsourcing and BPO firms?

    We understand the importance of data security and client confidentiality. We have built strong security procedures and trained every person in our organization to ensure that our client data remains secure at all times. In addition, we sign a non-disclosure agreement with our clients at the beginning of the engagement.

  • Where is your team located and what are your operating hours?

    Our team is based in the Philippines and operates on a Monday to Friday schedule. We offer flexible work hours and overlapping shifts to align with U.S., Australia, European, and Asia-Pacific time zones, among others.

  • How does outsourcing boost productivity and efficiency?

    Outsourcing allows your internal team to focus on strategic priorities while we handle routine and operational finance work. By leveraging experienced accounting professionals, we reduce bottlenecks, improve turnaround times, and deliver consistent, high-quality outputs.


Talent, Staffing & Expertise


  • What qualifications and experience do your accountants and finance staff have?

    Remotely Philippines primarily provides accounting and finance outsourcing services, including bookkeeping, audit and assurance support, financial reporting, payroll, and fractional CFO services. Our core focus is helping businesses and accounting firms strengthen their finance function while maintaining control, accuracy, and compliance.


    In addition, we offer select operations and back-office support services—such as HR administration, IT services, virtual assistance, data management, customer service, and legal and business advisory—to support day-to-day operations where needed.


  • How do you recruit, screen, and train your team members?

    We follow a rigorous recruitment process that includes technical assessments, interviews, and background checks. Continuous training ensures our team stays updated on accounting standards, tools, and best practices.

  • Do you provide dedicated staff or shared service support?

    We work with accounting and audit firms, CFOs, founders, and growth-stage businesses that need dependable accounting support, accurate financial reporting, and scalable finance operations. Our clients value expert execution, transparency, and flexibility - especially during peak seasons or periods of growth – without the overhead of permanent in-house hiring.

  • How can I ensure the service provider adheres to accounting standards and regulations?

    We understand the importance of data security and client confidentiality. We have built strong security procedures and trained every person in our organization to ensure that our client data remains secure at all times. In addition, we sign a non-disclosure agreement with our clients at the beginning of the engagement.

  • Do you offer senior-level roles like Controllers, FP&A Analysts, and Fractional CFOs?

    Yes. We provide senior finance professionals, including Controllers, FP&A Analysts, and Fractional CFOs, to support both operational oversight and strategic decision-making.


Engagement & Onboarding

Man in a suit jacket on a phone in an office, smiling. Other people work at desks in the background.

  • What is your engagement and onboarding process?

    The engagement begins with a needs assessment and talent matching to ensure the right fit for your requirements. Once the engagement is confirmed and the contract is signed, we proceed with onboarding the assigned staff through a structured process that includes workflow alignment, secure system access, and knowledge transfer. This ensures a smooth transition and allows the team to integrate quickly into your operations and start delivering value.

  • How long does it take to onboard new staff?

    We specialize in supporting accounting and professional services firms, as well as businesses in technology, healthcare and life sciences, consumer goods, real estate, construction, energy, and other specialized industries. Our outsourcing model allows us to adapt quickly to industry-specific reporting, regulatory, and operational requirements while delivering consistent, high-quality finance support.

  • Can you customize services and workflows?

    We work with accounting and audit firms, CFOs, founders, and growth-stage businesses that need dependable accounting support, accurate financial reporting, and scalable finance operations. Our clients value expert execution, transparency, and flexibility - especially during peak seasons or periods of growth – without the overhead of permanent in-house hiring.

  • How do you ensure alignment with our tools, processes, and deadlines?

    We understand the importance of data security and client confidentiality. We have built strong security procedures and trained every person in our organization to ensure that our client data remains secure at all times. In addition, we sign a non-disclosure agreement with our clients at the beginning of the engagement.

  • Will I lose control over outsourced accounting and audit tasks?

    Our team is based in the Philippines and operates on a Monday to Friday schedule. We offer flexible work hours and overlapping shifts to align with U.S., Australia, European, and Asia-Pacific time zones, among others.

  • Do you provide a trial period?

    Yes. Trial or pilot engagements may be offered on a case-to-case basis, depending on the nature of the services and client requirements.

  • What accounting and business tools are your staff familiar with?

    We are highly flexible and work within the systems and tools already in place at your organization, adapting our processes to match your existing environment. 


    Our team has experience with a wide range of commonly used accounting, ERP, audit, reporting, and finance platforms – including QuickBooks, Xero, NetSuite, SAP, Microsoft Dynamics, Sage, Zoho, MYOB, Workiva, FloQast, Bill.com, Brex, Concur, Gusto, and Power BI, among others.


    Where clients use proprietary or less common systems, we quickly onboard and align with those tools to ensure seamless integration and minimal disruption.


  • Do you provide hardware, software, and secure workstations?

    Yes. We provide company-issued devices, secure networks, and enterprise-grade security controls for all team members.

  • Can your team work using our internal systems and shared drives?

    Absolutely. Our team securely accesses your internal systems, cloud platforms, and shared drives to operate as an extension of your in-house team.


Security, Privacy & Compliance

Three people in business attire in an office, one man pointing at a laptop.

  • How do you ensure data security and confidentiality?

    Remotely Philippines primarily provides accounting and finance outsourcing services, including bookkeeping, audit and assurance support, financial reporting, payroll, and fractional CFO services. Our core focus is helping businesses and accounting firms strengthen their finance function while maintaining control, accuracy, and compliance.


    In addition, we offer select operations and back-office support services—such as HR administration, IT services, virtual assistance, data management, customer service, and legal and business advisory—to support day-to-day operations where needed.


  • How do you manage access to sensitive financial information?

    Access to sensitive financial information is strictly controlled through role-based permissions and the principle of least privilege. Only authorized team members assigned to your account can access relevant data, with monitoring and audit controls in place to maintain security and accountability.


Pricing & Contracts

Person using a calculator on top of a stack of green books next to a laptop.

  • What is your pricing structure?

    Remotely Philippines primarily provides accounting and finance outsourcing services, including bookkeeping, audit and assurance support, financial reporting, payroll, and fractional CFO services. Our core focus is helping businesses and accounting firms strengthen their finance function while maintaining control, accuracy, and compliance.


    In addition, we offer select operations and back-office support services—such as HR administration, IT services, virtual assistance, data management, customer service, and legal and business advisory—to support day-to-day operations where needed.


  • How cost-effective is outsourcing compared to hiring in-house?

    We follow a rigorous recruitment process that includes technical assessments, interviews, and background checks. Continuous training ensures our team stays updated on accounting standards, tools, and best practices.

  • Do you require long-term contracts?

    We work with accounting and audit firms, CFOs, founders, and growth-stage businesses that need dependable accounting support, accurate financial reporting, and scalable finance operations. Our clients value expert execution, transparency, and flexibility - especially during peak seasons or periods of growth – without the overhead of permanent in-house hiring.

  • Are there setup fees or hidden charges?

    We understand the importance of data security and client confidentiality. We have built strong security procedures and trained every person in our organization to ensure that our client data remains secure at all times. In addition, we sign a non-disclosure agreement with our clients at the beginning of the engagement.

  • Do you offer flexible engagement models?

    Yes. We offer flexible engagement models, including full-time, part-time, project-based, and fractional arrangements, which can be customized based on your operational needs and scale requirements.


Operations & Performance Management

Woman in black blazer at a white desk, working with papers. Next to her is a black chair and tablet.

  • How do you ensure quality and accuracy of work?

    Remotely Philippines primarily provides accounting and finance outsourcing services, including bookkeeping, audit and assurance support, financial reporting, payroll, and fractional CFO services. Our core focus is helping businesses and accounting firms strengthen their finance function while maintaining control, accuracy, and compliance.


    In addition, we offer select operations and back-office support services—such as HR administration, IT services, virtual assistance, data management, customer service, and legal and business advisory—to support day-to-day operations where needed.


  • Do you provide continuous training and leadership development?

    We follow a rigorous recruitment process that includes technical assessments, interviews, and background checks. Continuous training ensures our team stays updated on accounting standards, tools, and best practices.

  • How do you handle communication?

    We establish clear communication from day one using your preferred tools, such as email, messaging platforms, project management systems, or video calls. Our English-proficient team works with overlapping hours where needed and maintains regular check-ins to ensure clarity, alignment, and timely responsiveness.

  • Is there a dedicated account manager for each client?

    We understand the importance of data security and client confidentiality. We have built strong security procedures and trained every person in our organization to ensure that our client data remains secure at all times. In addition, we sign a non-disclosure agreement with our clients at the beginning of the engagement.

  • Can you support us as we scale?

    Yes. We support business growth by scaling teams up or down based on your evolving needs, whether driven by expansion, peak seasons, or changing operational requirements.


Fractional CFO & FP&A Services

Business team, man in blue jacket in the foreground, office setting, colleagues in the background.

  • What support do you provide under Fractional CFO services?

    Remotely Philippines primarily provides accounting and finance outsourcing services, including bookkeeping, audit and assurance support, financial reporting, payroll, and fractional CFO services. Our core focus is helping businesses and accounting firms strengthen their finance function while maintaining control, accuracy, and compliance.


    In addition, we offer select operations and back-office support services—such as HR administration, IT services, virtual assistance, data management, customer service, and legal and business advisory—to support day-to-day operations where needed.


  • How do your FP&A and CFO services add value?

    Our FP&A and CFO services deliver financial clarity through accurate KPI reporting, budgeting, forecasting, and performance analysis. By translating financial data into actionable insights and benchmarks, we help leadership teams make informed, data-driven decisions that support sustainable growth.

  • How do I get started with Remotely Philippines?

    Getting started begins with a discovery call to understand your needs and objectives. From there, we outline a tailored solution, timeline, and engagement model—without obligation.

Still have a Question?

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