The United States and the Philippines are two very different countries, with their own unique cultures and values. This can lead to some cultural differences between American and Filipino workers, which can be important to be aware of in order to create a harmonious and productive work environment.

Here are some of the key cultural differences between US and Filipino workers.

Communication style

In general, Americans tend to be direct and straightforward in their communication style, while Filipinos are more indirect and tactful.

This is because Filipinos place a high value on politeness and harmony. They are also more likely to use nonverbal cues, such as facial expressions and body language, to communicate.

For example, if an American manager were to give a direct order to a Filipino employee, such as "Finish this report by tomorrow morning," the Filipino employee might say "Yes, sir/ma'am," even when they're not sure whether they could actually accomplish the report by the deadline. This usually happens because Filipinos do not want to cause conflict or disappoint their superiors.

High-Context vs. Low-Context Communication

In the United States, professionals often value direct communication. Folks are generally straightforward and get to the point, often without sugarcoating their opinions or ideas. In contrast, Filipino culture leans towards indirect communication, where subtlety and nuance play a significant role.

American culture is typically low-context, meaning most information is explicitly stated in verbal communication. Filipino culture, however, is high-context. Much is conveyed through non-verbal cues and the context in which the conversation takes place.

Work ethic

Both American and Filipino workers have a strong work ethic. However, Filipinos are more likely to go the extra mile and work long hours, especially if it is for the benefit of the team or company. This is because Filipinos have a strong sense of collectivism and value the well-being of the group over the individual.

For example, it is not uncommon for Filipino workers to come to work early or stay late to finish a project, even if it is not required. They may also be more willing to take on additional tasks or help out their colleagues.

Hierarchy

Hierarchy is more important in Filipino culture than in most American cultures. This means that Filipinos are more likely to defer to their superiors and avoid direct confrontation. They are also more likely to use titles and honorifics when addressing their elders or superiors. Often, they'll use "sir" or "ma'am" to address their manager.

For example, a Filipino employee might be hesitant to give their opinion to their manager, even if they have a better idea. They might also be reluctant to criticize a colleague's work, even if it is not good enough.

Decision-making

In American business culture, decision-making is typically more top-down and individualistic. In Filipino culture, decision-making is more consultative and collaborative. Filipinos are likely to want input from all stakeholders before making a decision.

For example, an American manager might make a decision about a new product launch without consulting their team members. A Filipino manager, on the other hand, would likely hold a meeting with their team to get their input on the product launch before making a decision.

Timeliness

Americans tend to be more punctual than Filipinos. This is because Americans place a high value on time and efficiency. Filipinos, on the other hand, are more relaxed about time and may not be as punctual, especially for social engagements.

For example, it is not uncommon for a Filipino employee to be a few minutes late for a meeting. They may also be more likely to take breaks or socialize during work hours.

Work-life balance

Filipinos tend to place a higher value on work-life balance than Americans. This is because Filipinos have a strong family orientation and want to spend time with their loved ones. Americans, on the other hand, are more likely to work long hours and put their careers first.

For example, a Filipino employee might be more likely to take a leave of absence to care for a sick family member or to visit family members, especially during holidays. An American employee, on the other hand, might be more hesitant to take a leave of absence in similar instances.

Other cultural differences

There are a number of other cultural differences between American and Filipino employees, such as:

Personal space - Americans tend to value personal space more than Filipinos. Filipinos are more likely to stand close to each other and touch each other when they are talking.

Gift-giving - This is more common in Filipino culture than in American culture. Filipinos are likely to give gifts to their friends, family, and colleagues on special occasions, such as birthdays, holidays, and anniversaries.

Humor - Americans and Filipinos have different senses of humor. Americans are more likely to appreciate direct and self-deprecating humor, while Filipinos are more likely to appreciate subtle and indirect humor.

Religion - Most Filipinos are very religious. Religion plays an important role in Filipino culture and values. By contrast, religion is commonly a taboo topic among American professionals.

How to bridge the gap

Here are a few things that can be done to bridge the cultural gap between American and Filipino workers:

Be aware of the cultural differences. The first step to bridging the cultural gap is to be aware of the cultural differences between American and Filipino employees. Be aware of cultural taboos and sensitive topics. This will help you better understand your Filipino counterpart.

Be respectful of each other's cultures. It is important to be open to one another's cultures. Be mindful of your language, behavior, and customs, and try to understand things from your colleague's cultural perspective.

Be patient and understanding. It takes time to learn about and adapt to a new culture. Be patient with your Filipino colleagues and try to understand their perspective. Be willing to adapt and learn from them.

Communicate openly and honestly. Communication is key to bridging any cultural gap. Be open and honest with your Filipino colleagues and encourage them to be open and honest with you.

Create a supportive and inclusive work environment. It's important to create a work environment where everyone feels welcome and respected, regardless of their cultural background. This will help to foster a sense of community and belonging.

Be mindful of your tone of voice. Filipinos are sensitive to tone of voice, so it is important to be mindful of yours when communicating with them. Avoid using a harsh or demanding tone of voice, even if you are simply trying to be direct.

Use positive reinforcement. Filipinos are more likely to respond to positive reinforcement than to negative feedback. When you are giving feedback, be sure to focus on the positive and offer constructive suggestions for improvement.

Be open to feedback. Filipinos are generally open to feedback, both positive and negative. If you have any feedback for your Filipino colleagues, be sure to deliver it in a constructive and respectful manner.

Be social. Filipinos are very social people and enjoy getting to know their colleagues on a personal level. Make an effort to socialize with your Filipino colleagues and learn about their culture. This will help you to build rapport and trust.

Remember, respect is the cornerstone of any successful working relationship. By respecting the differences between American and Filipino cultures, you can better understand and appreciate your Filipino colleagues.

As you take steps to bridge the gap, you can create a more harmonious and productive work environment for everyone.

Looking to work with a Filipino talent?

Are you curious about outsourcing to the Philippines, but don't know where to start?

Our team at Remotely Philippines is more than happy to help. We'll walk you through the five easy steps you can take towards a successful outsourcing journey with us. Contact us today!